Privacy Policy

Last updated: March 16, 2025

1. Introduction

At Postello.io ("we," "our," or "us"), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and applications (collectively, the "Service").

We are compliant with major privacy regulations worldwide, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable laws.

2. Information We Collect

We collect several types of information from and about users of our Service, including:

2.1 Personal Data

When you register for an account, we collect:

  • Email address
  • IP address
  • Usage data (such as the content you input and the social media platforms you select)

2.2 Content Data

We collect the inputs you provide to generate content and the content generated by the Service. This includes:

  • Custom content inputs
  • Selected trending topics
  • Generated social media content

2.3 Usage Information

We automatically collect certain information about how you use the Service, including:

  • Log data (IP address, browser type, operating system, referring/exit pages, date/time stamps)
  • Number of content generations
  • Selected social media platforms
  • Usage patterns

3. How We Use Your Information

We use the information we collect for various purposes:

  • To provide and maintain the Service
  • To improve and personalize the Service
  • To monitor and analyze usage patterns and trends
  • To communicate with you about the Service
  • To enforce our Terms of Service and other policies
  • To detect, prevent, and address technical issues
  • To comply with legal obligations

4. Data Retention

We retain your personal data for as long as your account is active. Generation history for free tier users is automatically deleted after 30 days. For paid users, content generation history is retained for the duration of the subscription.

You can request deletion of your account and associated data at any time by contacting us.

5. Data Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party vendors, service providers, and other third parties who perform services on our behalf.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • With Your Consent: We may disclose your information for any other purpose with your consent.

We do not sell your personal data to third parties.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access: You have the right to request copies of your personal data.
  • Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Erasure: You have the right to request that we erase your personal data, under certain conditions.
  • Restriction: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Objection: You have the right to object to our processing of your personal data, under certain conditions.
  • Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.

7. Data Security

We have implemented appropriate technical and organizational measures to secure your personal data from accidental loss and unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

8. Children's Privacy

Our Service is not intended for children under the age of 18. We do not knowingly collect personal data from children under 18. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us.

9. International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We ensure that appropriate safeguards are in place to protect your personal data in compliance with applicable data protection laws.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@postello.io

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